Introduction

Welcome to SafePassVPN's Privacy Policy. This policy explains how SafePassVPN ("we", "us", or "our"), operated by ComputeOne, collects, uses, and protects your information when you use our VPN application and website. By using our service, you agree to the terms described in this policy.

Strict No-Logs Policy

SafePassVPN operates under a strict no-logs policy. We do not collect, store, monitor, or share any information about your online activities, including: • Your browsing history or visited websites • Connection timestamps or session durations • Your original IP address or assigned VPN IP • DNS queries or traffic data • Bandwidth usage per session Your internet activity is yours alone. We have no ability to link any online activity to you as an individual.

Information We Collect

We collect only the minimum information required to provide and improve our service: Account information: We collect your email address when you register or log in using OTP (one-time password) authentication. We do not collect your name, physical address, or payment details directly — payments are processed by Google Play or third-party payment gateways under their own privacy policies. Device information: We may collect non-identifiable device information (operating system version, app version) to diagnose technical issues and improve performance. This information cannot be used to identify you personally. We do not collect or sell your personal data to third parties for advertising purposes.

Cookies & Tracking

Our website may use essential cookies to maintain your session and preferences. We do not use advertising or tracking cookies. Third-party services integrated into our platform (such as Firebase for authentication) may set their own cookies, governed by their respective privacy policies. You may disable cookies in your browser settings, though this may affect certain website functionality.

Third-Party Service Providers

We use a limited number of trusted third-party providers to operate our service: • Firebase (Google LLC) — for authentication (OTP login) and app analytics • Google Play — for payment processing on Android • Payment gateway providers — for website-based subscription payments These providers access your information only to perform specific tasks on our behalf and are contractually obligated to protect it. We encourage you to review their respective privacy policies.

Data Retention

We retain your account information (email address) only for as long as your account is active or as needed to provide the service. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.

Security

We employ industry-standard security measures to protect your information, including encrypted data transmission (HTTPS/TLS) and RAM-only server infrastructure — meaning no user data is ever written to disk, and any server restart permanently erases all data. However, no method of electronic transmission or storage is 100% secure. We encourage you to use a strong, unique password and to contact us immediately if you suspect unauthorized access to your account. For a full breakdown of our infrastructure, legal requests received, and warrant canary, see our Transparency Report at https://safepassvpn.com/transparency

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data: • Right to access: Request a copy of the personal data we hold about you. • Right to correction: Request that we correct inaccurate or incomplete data. • Right to deletion: Request that we delete your personal data ("right to be forgotten"). • Right to portability: Request your data in a machine-readable format. • Right to object: Object to certain types of processing, including direct marketing. To exercise any of these rights, please contact us at contact@safepassvpn.com. We will respond within 30 days.

Children's Privacy

SafePassVPN is intended for users who are 13 years of age or older. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at contact@safepassvpn.com and we will promptly delete such information.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act). Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts of India. If you are located in the European Economic Area (EEA), you also have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date below. We encourage you to review this policy periodically. Your continued use of SafePassVPN after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

contact@safepassvpn.com

Your Privacy Matters

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